Issue 26 — August 2001
   

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Issue 26        
         
Category Title Author
Market Report Estée Lauder: A beautiful legacy Julie Forster

Established in 1946 as a family-run concern, Estée Lauder has grown to become one of the world's leading manufacturers and marketers of prestige skin care, cosmetics, fragrances and toiletries. Although the company floated on the New York Stock Exchange in September 1995, the Lauder family remains very much in the driving seat.



In the fiscal year ended 30 June 2000, the company announced a 10% increase in net sales to $4.37bn. Net earnings over the same period rose 15% to $314.1mn. During the financial year, skin care sales put on 11% to reach $1.6bn. Makeup products added sales of $1.58bn and fragrances weighed in at $1.09bn. Hair care added a further $113.9mn.

According to European Cosmetic Markets (1), in 1999 Estée Lauder was ranked number five in the Euro4.4bn facial skin care market across France, Germany, Italy, Spain and the UK. Meanwhile, US trade magazine Happi stated in its 2000 US Top 50, that Estée Lauder was ranked fourth out of US manufacturers of household, personal, industrial and institutional products.

Estée Lauder is the name behind a number of skin care brands besides the signature Estée Lauder line itself. Products marketed under the Estee Lauder banner are said to be technologically advanced and innovative with a reputation for excellence and superior quality. The line includes prestige skin care, makeup and fragrances. Aramis was the first offshoot to be added. It was set up in 1964. The brand was said to have pioneered the marketing of prestige men's grooming and skin care products and fragrances. In 1987, the brand launched a sub-range called Lab Series For Men. This was designed to address the specific needs of men's skin and products are broadly split into three areas: cleanse, shave and protect. Aramis products are also sold in over 100 countries and territories.

The offshoot company, Clinique was founded in 1968. Its products are currently sold in over 80 countries and territories. Its mission has always been to meet individual skin care needs. Its famous 3-Step System of cleansing, toning and moisturising forms the basis of the Clinique skin care range. The Prescriptives subsidiary was set up in 1979. It is said to offer highly individualised products for the makeup and skin care needs of contemporary women. Prescriptives products are currently only sold in eight markets. Origins Natural Resources was established in 1990 and, like Prescriptives, it is currently stocked in eight countries. It is said to address total well-being with a complete collection of unconventional products that go beyond the parameters of traditional personal care.

More recent additions to the Estée Lauder stable have been the result of acquisitions. In 1994, the company acquired a majority equity interest in M.A.C (Make-up Art Cosmetics) and in 1997 and 1998 it bought the balance. M.A.C. products are sold in over 15 countries. In 2000, M.A.C introduced the Pro-Preferred Skincare range which is divided into three categories: cleansers, moisturisers and "quick fixes", the latter are treatments for specific skin problems. In 1995, Estée Lauder purchased Creme de la Mer, described as one of the world's most sought-after moisturisers. It was developed by Max Huber over 30 years ago and it combines sea kelp and other advanced ingredients blended through a lengthy bio-fermentation process. It is available in two lotion formulations (normal-to-dry and normal-to-oily skin) and these were joined by a cleansing lotion, a cleansing gel, two tonics and a serum in 1998. In 1999, an eye balm and a face mist were added along with two body care products - a serum and a body lotion. The La Mer brand is currently available in seven countries.

Also in 1995, Estée Lauder bought Bobbi Brown essentials, a line from the makeup artist of the same name, which has since been extended to include fragrance, skin care, baby products and makeup tools and accessories. It is sold in over 15 countries. While Lauder's strength is clearly in the prestige market, in 1997 it broke into the US mass market with the acquisition of Sassaby Inc, the owner of the colour cosmetics brand jane. The jane brand is targeted at 12-19 year-old girls and in 2000 it was extended beyond colour cosmetics into skin care with the goodskin range. The skin care line incorporates botanical ingredients.

Aveda, the manufacturer and marketer of pure plant- and flower-based hair, skin, makeup, body and aroma products came under the Estée Lauder umbrella in 1997. This purchase brought Lauder into a new distribution channel, the professional hair salon. Aveda products are currently available in more than 20 countries. In 1999, Lauder purchased Jo Malone, the London, UK-based perfumer and skin care company. The Jo Malone collection includes 200 skin care and fragrance products. Also in 1999, Lauder signed an agreement to acquire Stila Cosmetics Inc, the Los-Angeles, US-based prestige cosmetics company, founded in 1994. At the time the line was available in limited distribution in the US, UK, France, Australia, Hong Kong and Japan.

In the Estée Lauder stable, recent developments have included the August 2000 launch of Idealist Skin Refinisher. This product is said to smooth the skin thanks to an exclusive skin refinishing complex with two sugar-derived resurfacers (acetyl glucosamine and sodium lactobionate) and clary sage. Additionally green tea and caffeine calm redness and mulberry and saxifrage help fade the appearance of spots while a marine algae extract regulates excess oil production and barley extract, wheatgerm and cholesterol strengthen the skin's lipid barrier. Finally, whey protein, vitamins C and E and pro-vitamin B combine to protect the skin from free radical damage. Major skin care launches in 1999 included Resilience Lift, a treatment specifically for women in their 40s, 50s and beyond. It is formulated to address all three major factors in skin ageing: chronological, environmental and hormonal. Key ingredients include a lift complex of whey proteins and plant botanicals to increase natural collagen production and refirm the skin. Heather extract protects existing collagen from being degraded by enzymes in the skin and forskolin normalises cellular activity in the epidermis to restore the skin's barrier function. Additionally adenosine monophosphate reactivates cell energy, increasing natural collagen production and anti-oxidant vitamins C and E prevent free radical damage. SPF15 also protects against UV damage. It is available as a lotion or a cream.

In October 2000, Lauder's Clinique division introduced Anti-Gravity Firming Lift cream, said to return the lost "cushion" to thinning skin with its hydrating formula which lifts and firms. Active ingredients include white birch extract, which according to Clinique, helps the epidermis to rebuild, inhibiting an enzyme from breaking down the protective layers of the skin, making cells healthy and giving them a longer life. Additionally cholesterol sulphate and epidermal lipid blend preserve the intercellular bonds to repair the skin's moisture barrier. In 1999, one of Clinique's biggest product introductions was Stop Signs, heralded as its first anti-ageing serum. Said to "make time stand still", Stop Signs tackles the signs of ageing in three steps. The first repairs the appearance of fine lines and wrinkles thanks to whey protein, which supplements the natural production of collagen; magnesium ascorbyl phosphate, a stabilised form of vitamin C to enhance collagen synthesis; and ultrasomes, a microscopic delivery system that contains an enzyme designed to repair the appearance of skin damage at the source. Step two works to even out skin tone and correct discolouration, thanks to mulberry root, grape extract and vitamin C and step three prevents future skin damage from becoming visible with Lauder's SU.VI.MAX Complex, a blend of anti-oxidants that targets the chain reaction set off by environmentally-triggered free radicals in the skin.

Like many prestige companies, Estée Lauder has showed some reluctance to make its products widely available through e-tailers for fear that its selective distribution may be compromised. However, in summer 2000, the company announced that it was teaming up with Chanel and Clarins to form a multi-brand e-commerce site through gloss.com, an internet beauty site acquired by Lauder in April 2000. Brands sold through the site will initially include Bobbi Brown essentials, Chanel, Clarins, Clinique, Estée Lauder, M.A.C and Origins.

Despite its recent spate of acquisitions, it is clear by the way in which the company has subsequently managed its new projects that it acknowledges that these niche companies will perform best by maintaining a high degree of autonomy from the mother company. Many of the brands purchased are very contemporary with a young, trendy following, so little would be gained by aligning them and thereby reducing their various individual characteristics. Advertising for the brands supports this. While Estee Lauder products have been represented by the classic beauty of Elizabeth Hurley since 1995, Tommy Hilfiger products, marketed through Aramis, have a young, all-American look and models in advertisements for jane reflect its younger target group.

Estée Lauder looks set to continue to grow in the future both through organic gains and acquisitions. However, the company's most valuable asset is surely its heritage and its reputation as a company that provides consumers with high performance products aimed at their specific needs through brands synonymous with luxury.

Estée Lauder Companies Established: 1946
Sales (year to 30 June 2000): $4.37bn
Net earnings (year to 30 June 2000): $314.1mn
Estee Lauder brands Estee Lauder
Aramis (including Tommi Hilfiger)
Clinique
Prescriptives
Origins
M.A.C
La Mer
Bobbi Brown essentials
Jane
Donna Karan
Aveda
Jo Malone
  Stila
  Kate Spade
  Bumble and bumble
  Toni Gard


(1) European Overview, European Cosmetic Markets, August 2000


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